Privacy Policy

This Privacy Policy governs the collection, use, and protection of personal data for users of 10 bet within the Philippines. It applies to all interactions on our website and mobile applications.

Please note that this policy does not apply to third-party websites, services, or external links that you may visit after leaving our platform. We strongly encourage you to review the privacy policies of any external site you engage with.

Account & Identity Data

We collect names, email addresses, phone numbers, and date of birth to create your account and ensure you meet the legal age requirements for gaming.

Verification Documents

To prevent fraud and comply with KYC (Know Your Customer) standards, we may request copies of government-issued IDs or proof of address.

Payment Data

We collect transaction records and payment method details necessary to process deposits and withdrawals securely.

Gaming & Transaction Activity

Records of your wagers, wins, losses, and bonus usage are stored to manage your balance and detect suspicious patterns.

Technical Data

We automatically collect IP addresses, browser types, device identifiers, and operating system details to optimize site performance and security.

Support Communications

Records of your interactions with our customer service team are kept to resolve disputes and improve our service.

• Directly from you: Information provided during registration, account updates, or verification processes.
• Automatically: Data captured via cookies and server logs while you navigate our platform.
• Partner providers: Information received from trusted payment processors and identity verification services.

Your data is processed for the following essential purposes:

• Account Management: Creating and maintaining your user profile.
• Financial Processing: Executing deposits and withdrawals.
• Verification: Confirming your identity and ensuring you are of legal gaming age.
• Security: Preventing fraud, multi-accounting, and money laundering.
• Personalization: Tailoring the gaming experience and displayed content.
• Legal Compliance: Meeting regulatory obligations applicable to gambling operators in the Philippines.
• Marketing: Sending promotional offers only if you have provided explicit consent.

We do not sell your personal data to third parties. We only share information in the following circumstances:

• Service Providers: With partner payment providers, verification services, and technical infrastructure providers.
• Legal Obligations: When required by applicable law or requested by relevant authorities for legal proceedings.

We employ robust technical and organizational measures to safeguard your information:

• Encryption: All data transmitted between your device and our servers is encrypted in transit.
• Access Control: Internal access to personal data is strictly limited to authorized personnel.
• Isolation: Sensitive payment information is isolated from general user data.
• Continuous Monitoring: We monitor our systems for unauthorized access and potential security threats.

We use cookies to enhance your experience, remember your preferences, and analyze site traffic. For a detailed explanation of the types of cookies we use and how to manage them, please visit our Cookie Policy.

Depending on applicable laws, you may exercise the following rights regarding your data:

• Access & Correction: Request a copy of your data or correct inaccuracies.
• Deletion & Portability: Request the removal of your data or its transfer to another service.
• Objection & Withdrawal: Object to specific data processing or withdraw marketing consent.

To exercise these rights, please contact our support team via the channels available on this site. Please note that certain data must be retained even after account closure to comply with gambling and anti-money laundering regulations.

We retain your personal information for the duration of your active account lifecycle. Following account closure, we store necessary data for the timeframe required by applicable law in the Philippines to satisfy regulatory and auditing obligations.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, we will take immediate action to close the account and void any associated funds.

Parents or guardians who suspect a minor is using our platform should report the account immediately via our Support page.

Some of our technical and payment providers operate outside the Philippines. In such cases, your data may be transferred to and processed in other jurisdictions. We ensure that appropriate safeguards are applied to maintain the privacy and security of your information during these transfers.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed about how we handle your data.

If you have any questions or concerns regarding your privacy or the processing of your personal data, please reach out to us.

Contact Support Team